Politique d’expédition
Order Processing
As soon as your payment clears, our fulfillment team begins preparing your items. Routine order preparation generally requires 1 to 3 business days, from Monday to Friday. Once your parcel is packed and transferred to our delivery partners, you will receive an email equipped with your tracking details.
Please note: Purchases made on weekends or recognized public holidays will start the processing phase on the next available business day.
Delivery Timeline
After your parcel departs from our warehouse, regular shipping usually takes 7 to 13 business days. Note that the exact arrival day may vary depending on your destination, postal service schedules, and unforeseen circumstances such as extreme weather conditions or busy seasonal periods.
Shipping Partners
Clara Boston collaborates with top-tier regional and international couriers, including DHL Express, FedEx, and UPS. Our automated platform selects the optimal and most reliable delivery network tailored to your exact address and selected shipping tier.
Order Tracking
Upon dispatch, we will deliver a direct tracking link to your email address. You are also welcome to check the progress of your package whenever you wish by navigating to our tracking portal: Track Your Order
Just enter your order ID or tracking code to view live status updates for your delivery.
What to Expect
- All given delivery timeframes are approximations and are not absolutely guaranteed.
- Weekends and public holidays are excluded from the business day count.
- Occasional shipping delays may arise due to adverse weather, postal network congestion, or high-volume shopping seasons.
Questions About Shipping?
If you need help regarding your parcel or have broad questions about our delivery process, our support representatives are eager to help.
Contact us by email at support@claraboston.com
Customer Service Hours:
Monday–Friday: 9:00 AM – 6:00 PM (Local Time)